Company Name Faragaman Home Appliance Industry Home Appliance Maker Revenue 8 Million $ Number of Employee 120 Company Description Manufacturer of Morris brand for dishwasher in Middle-East market Solution Drum-Buffer- Rope Buffer Management Lean in Sales & After sales Department Mafia Offer for different department Consumption based distribution solution Result achieved • In the period of two months sales increased up to 10% in a Tehran Province in the worst market condition in the country in a decade. • Increasing the capacity of after-sales services department by 60% in 45 days with zero expenditure investment • Shifting from push to pull system in sales which has resulted in reducing the inventories and reducing the period of payment by customers from 75 days to 30 days and cash receive. • standardization in sales and marketing department which increased display expanding from 2 new retail shops per week to 25 per week.

It is our pleasure to express our utmost gratitude to Mr. Bavafa and his team in Solitac Inc., performing TOC methodology to our organization. Their talent, knowledge, and professionalism along with their problem solving technique and solutions for our problems, have been so great, fruitful and helpful which in a short time, have resulted as... farzad hashemi managing director faragaman co 12 march 2009

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